1. Delivery charges
Orders below ₹499: a flat delivery fee of ₹60 applies.
Orders of ₹499 or more: delivery is free.
The applicable delivery charge is shown in the cart and again at checkout before the order is placed.
2. Order processing
Orders are normally processed after successful payment or order confirmation. Processing time can vary during promotions, holidays, or periods of unusually high demand.
3. Delivery address
Please provide a complete and accurate delivery address and contact number. Delays caused by an incomplete or incorrect address, recipient unavailability, or circumstances outside our reasonable control may require additional delivery time.
4. Tracking and delivery
Where tracking is available, shipment details may be shared with you through the contact information provided at checkout. Delivery timelines are estimates and may vary by destination and courier conditions.
5. Damaged or incorrect orders
If your package arrives damaged or you receive an incorrect product, please contact us as soon as possible with your order details and clear photographs of the package and product so we can review the issue.
6. Contact
For delivery questions, please use our Contact page.